PHA Mission Statement

Our Key Values

PHA Homes exists to provide good quality affordable homes and excellent services.



1. Professional, effective and efficient: Regularly examining how and what we do will help us find different ways to do things better in the future.

2. Honest and accountable: We will be open and honest about our business; what we do and how we do it.

3. Proactive partnerships:  We want to be a partner of choice; ensuring the best of our skills and resources to deliver more for our residents.

4. Community focused:  We will put the needs of our residents and communities at the heart of what we do.

5. Embracing diversity:  We will work with our residents to ensure that our services remain responsive to their changing needs and aspirations going forward.

6. Ensuring robust financial management and value for money:  We will control our costs, increase income and ensure effective and efficient use of our resources.


“Thank you for enabling me to move on from shared ownership to owning my own home and all the Association’s help in the past”

Mrs A

“Compliments to the tree surgeon on their tidy work”

Mrs Y