PHA Mission Statement

Our Key Values

PHA Homes exists to provide good quality affordable homes and excellent services.

OUR KEY VALUES:-

PEOPLE AND HOMES COUNT

1. Professional, effective and efficient: Regularly examining how and what we do will help us find different ways to do things better in the future.

2. Honest and accountable: We will be open and honest about our business; what we do and how we do it.

3. Proactive partnerships:  We want to be a partner of choice; ensuring the best of our skills and resources to deliver more for our residents.

4. Community focused:  We will put the needs of our residents and communities at the heart of what we do.

5. Embracing diversity:  We will work with our residents to ensure that our services remain responsive to their changing needs and aspirations going forward.

6. Ensuring robust financial management and value for money:  We will control our costs, increase income and ensure effective and efficient use of our resources.

 

“Thank you for my new boiler”

Mr B

“I am very pleased with my new kitchen. It is beautiful and exceeds my expectations”

Mrs C