Tenant Satisfaction Measures 2023
Tenant Satisfaction Measures 2023
Four Million Homes Campaign
The Four Million Homes campaign was set up on the back of the Better Social Housing Review and the various stories around safety in the home and listening and hearing resident voices. It aims to encourage and empower residents through knowing their rights and knowing how to challenge landlords.
Take a look at the link below for more information and guidance for Tenants, Shared Owners and Leaseholders on issues including repairs and maintenance, anti-social behaviour, dealing with your landlord, and much more.
Four Million Homes – Knowledge and action for change in social housing
PHA Homes are aware of the Cost-of-Living Crisis 2022. Click the below link for the initiatives to help households.
Help With Bills update sept 2022
In this section you will find lots of information on how to pay your rent, details about your neighbourhood, looking after your home and your responsibilities.
There is also lots of useful information on who to contact if you need advice on managing your money, getting the benefits you’re entitled to and how you can get involved in shaping our business to make sure we continue to meet your needs.
Our mission is to provide good quality affordable homes and excellent services. We want to work together with our tenants and our partners to make sure we continue to provide a high quality of service to you.
Here you will find a range of information and advice about living in a PHA Homes home. If you have a more specific query which is not answered by any of this information please call our office on 01730 263589
FIA Safety Alert – tumble driers
Personal Light Electric Vehicle – How to keep your Home Safe – when charging your e-bike or e-scooter.
https://fireengland.uk/fire-safety/charging-your-e-bike-or-e-scooter
Fire Kills – PLEV – 6 x Social Media Assets
Fire Kills – PLEV – A6 two sided flyer