Residents’ area

Tenant Satisfaction Measures 2023

Tenant Satisfaction Measures 2023

Four Million Homes Campaign

The Four Million Homes campaign was set up on the back of the Better Social Housing Review and the various stories around safety in the home and listening and hearing resident voices.  It aims to encourage and empower residents through knowing their rights and knowing how to challenge landlords.

Take a look at the link below for more information and guidance for Tenants, Shared Owners and Leaseholders on issues including repairs and maintenance, anti-social behaviour, dealing with your landlord, and much more.

Four Million Homes – Knowledge and action for change in social housing

PHA Homes are aware of the Cost-of-Living Crisis 2022.  Click the below  link for the initiatives to help households.

Help With Bills update sept 2022

In this section you will find lots of information on how to pay your rent, details about your neighbourhood, looking after your home and your responsibilities.

There is also lots of useful information on who to contact if you need advice on managing your money, getting the benefits you’re entitled to and how you can get involved in shaping our business to make sure we continue to meet your needs.

Our mission is to provide good quality affordable homes and excellent services. We want to work together with our tenants and our partners to make sure we continue to provide a high quality of service to you.

Here you will find a range of information and advice about living in a PHA Homes home. If you have a more specific query which is not answered by any of this information please call our office on 01730 263589

FIA Safety Alert – tumble driers

https://www.fia.uk.com/news/fire-safety-alert-tumble-dryer-incidents-in-north-wales-prompt-urgent-warning.html

Personal Light Electric Vehicle – How to keep your Home Safe – when charging your e-bike or e-scooter.

https://fireengland.uk/fire-safety/charging-your-e-bike-or-e-scooter

Fire Kills – PLEV – 6 x Social Media Assets

Fire Kills – PLEV – A6 two sided flyer

Fire Kills – PLEV – Poster

 

“Compliments to the tree surgeon on their tidy work”

Mrs Y

“I am very pleased with my new kitchen. It is beautiful and exceeds my expectations”

Mrs C