Cookie Policy

This Cookie Policy was last updated on 26 July 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.phahomes.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name

WP_PREFERENCES_USER_*

Expiration

persistent

Function

Store user preferences

Name

wpEmojiSettingsSupports

Expiration

session

Function

Store browser details

Name

wp-settings-time-*

Expiration

1 year

Function

Store user preferences

Name

wp-settings-*

Expiration

persistent

Function

Store user preferences

Name

wordpress_test_cookie

Expiration

session

Function

Read if cookies can be placed

Name

wp_lang

Expiration

session

Function

Store language settings

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Complianz

Functional

Consent to service complianz

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name

cmplz_user_data

Expiration

365 days

Function

Read to determine which cookie banner to show

Name

cmplz_id

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_saved_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_consented_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_policy_id

Expiration

365 days

Function

Store accepted cookie policy ID

Name

cmplz_marketing

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_statistics

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_preferences

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_functional

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_banner-status

Expiration

365 days

Function

Store if the cookie banner has been dismissed

Name

cmplz_saved_categories

Expiration

365 days

Function

Store cookie consent preferences

Miscellaneous

Purpose pending investigation

Consent to service miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

HappyFilesExpandIds

Expiration

Function

Name

cs-aHR0cHM6Ly9waGEucnViYmVyZHVja2Vycy5zaXRlLy8=-cs-max-data

Expiration

Function

Name

cs-aHR0cHM6Ly9waGEucnViYmVyZHVja2Vycy5zaXRlLy8=-document-preview-urls

Expiration

Function

Name

wpc*

Expiration

Function

Name

cs-aHR0cHM6Ly9waGEucnViYmVyZHVja2Vycy5zaXRlLy8=-ui

Expiration

Function

Name

loglevel

Expiration

Function

Name

media-chrome-pref-muted

Expiration

Function

Name

tooltipPause

Expiration

Function

Name

cmplzSelectedRegion

Expiration

365 days

Function

Name

popupShown

Expiration

Function

Name

_ga_3E2CYF0B37

Expiration

Function

Name

_ga_8NDNWF6QY1

Expiration

Function

Name

_ga

Expiration

Function

Name

_ga_D8BNK3QX0H

Expiration

Function

Name

_ga_MPWLX59RGG

Expiration

Function

Name

scribe_extension_state

Expiration

Function

Name

adobeCleanFontAdded

Expiration

Function

Name

hsoffset_page_6846f0a735f34

Expiration

Function

Name

WP_DATA_USER_4

Expiration

Function

Name

hsoffset_wp-media_

Expiration

Function

Name

_ga_96FV79JZNR

Expiration

Function

Name

_hjSessionUser_2337344

Expiration

Function

Name

_gcl_au

Expiration

Function

Name

_clck

Expiration

Function

Name

_ga_60TWKDTHPB

Expiration

Function

Name

_ga_ZRJ1FYTK5E

Expiration

Function

Name

cf_clearance

Expiration

Function

Name

cs-aHR0cHM6Ly9hcjJsc2R4N3FtLndwZG5zLnNpdGUvLw==-ui

Expiration

Function

Name

cs-aHR0cHM6Ly9hcjJsc2R4N3FtLndwZG5zLnNpdGUvLw==-cs-max-data

Expiration

Function

Name

message_bubbles_have_been_shown

Expiration

Function

Name

cs-aHR0cHM6Ly93d3cucGhhaG9tZXMuY28udWsvLw==-cs-max-data

Expiration

Function

Name

cs-aHR0cHM6Ly93d3cucGhhaG9tZXMuY28udWsvLw==-ui

Expiration

Function

Name

cs-aHR0cHM6Ly93d3cucGhhaG9tZXMuY28udWsvLw==-document-preview-urls

Expiration

Function

Name

hsoffset_team_685bf28c338b4

Expiration

Function

Name

feedbucket-data

Expiration

Function

Name

__cf_bm

Expiration

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Accept", you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

PHA Homes
PHA Homes
32 Dragon Street
Petersfield
Hampshire
GU31 4JJ
United Kingdom
Website: https://www.phahomes.co.uk
Email: admin@ex.comphahomes.co.uk
Phone number: 01730 263 589

This Cookie Policy was synchronised with cookiedatabase.org on 15 May 2026.

Our mission is simple

To make this a great place for everyone to live, learn, work and grow with a shared sense of belonging.

Safe, Warm and Affordable Homes

Our starting point is always to provide homes that are safe, warm and affordable for our residents. As we invest in improving homes, we will work closely with residents so we can really understand what matters most to them - and reflect this in our plans.

Friendly, Helpful and Effective Service

Getting to know our residents and finding out what is important to them helps us make our services easy and convenient to use. It might be as simple as remembering that you work nights or as practical as adapting your taps or your doorways. Whatever you need, we are listening and want to help.

Connecting & Contributing to Our Community

We aim to be a trusted local organisation and a good partner. We love collaborating with others and amplifying the work of like minded organisations. Working in partnership, we want to create opportunities for people to feel connected, to improve financial and personal well-being and to build a sense of belonging for everyone.

Maintaining Strong Foundations

We can only do this work if we continue to be well run and financially stable. Making sure we remain commercially viable, have inclusive leadership, empowered staff and strong governance is key to our success. As a business we aim to be open and to learn from our mistakes so that we can genuinely get better over time.